Privacy Policy
Coldwell Banker Indonesia Privacy Policy
Coldwell Banker Indonesia ("Company," "Coldwell Banker Indonesia," or "we") prioritizes the privacy and protection of our clients' personal data.
This privacy policy outlines how we collect, use, store, and protect the personal information you provide to us through the coldwellbanker.id website. By accessing and using this site, you agree to the terms described in this privacy policy.
1. Information We Collect
We collect various types of personal information from users of our website, including:
- Personal Information: Name, email address, phone number, and other information you voluntarily provide when registering, filling out forms, or communicating with us.
- Technical Information: IP address, browser type, operating system, access times, and other log data collected automatically when you interact with our site.
- Usage Information: Search history, pages visited, and other activities on our site that help us understand your preferences.
2. How We Use Information
The information we collect is used for various purposes, including:
- Property Services: Processing your requests to buy, rent, or sell property through Coldwell Banker Indonesia’s network of affiliates.
- Service Improvement: Managing and enhancing the user experience on our website and developing new services that meet your needs.
- Communication: Sending you service-related notifications, offers, updates, and promotional materials if you consent to receive them.
3. Service Providers and Information Disclosure
We do not sell, trade, or transfer your personal information to outside parties. However, we work with trusted third parties who assist us in operating our services and business operations, such as:
- Facilitating Our Services: Third parties who help us provide the services you use.
- Providing Services on Our Behalf: Third parties who act on our behalf in providing services to you.
- Performing Related Services: Third parties who provide support services, such as technical support or customer service, to enhance your experience.
- Analyzing Service Usage: Third parties who help us analyze how our services are used for development and improvement.
These third parties are given access to your personal information only to perform these tasks on our behalf. They are required to keep your personal information confidential and are not permitted to use it for any other purposes.
We may also disclose your information if we believe that such disclosure is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.
4. Information Security
We value your trust in providing your personal information to us, and we strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, so we cannot guarantee its absolute security.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance the user experience. Cookies are small files placed on your device when you visit our site, allowing us to recognize your device and understand your preferences. You can set your browser to refuse cookies, but this may affect the functionality of our site.
6. User Rights
You have the right to access, update, correct, or delete the personal information we hold about you. You may also opt-out or withdraw your consent for the use of your personal information for specific purposes, such as direct marketing. To exercise these rights, you can contact us through the contact information provided on our website.
7. Business Relationships and External Links
The Coldwell Banker Indonesia website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend that you read the privacy policies of any website you visit.
8. Email and Communication
We may send you emails related to the property services we offer or other relevant information. If you no longer wish to receive such communications, you can unsubscribe at any time by following the instructions provided in the email or by contacting us directly.
9. Changes to the Privacy Policy
Coldwell Banker Indonesia may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any changes by updating this policy on our website, and the changes will take effect immediately upon posting.
10. Further Communication
If you have any questions or concerns regarding this privacy policy or our practices related to your personal information, please contact us at [email protected].